FOIRE AUX QUESTIONS

Answers to your most frequently asked questions

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You're not alone in wondering!

1. What is fund recovery?
Answer: It involves the process of recovering funds lost due to a scam, dispute, or fraud, through intervention with platforms, banks, or the relevant authorities.
2. What types of fraud do you handle?
Answer: We mainly deal with scams related to cryptocurrencies, fraudulent financial investments, online scams, and suspicious banking transactions.
3. How do I know if my case is eligible for recovery?
Answer: Each case is subject to a personalized analysis based on the evidence and documents provided. We inform you of the chances of success during the initial review.
4. What documents do I need to provide to file a case?
Answer: It is important to provide all available evidence: screenshots, email exchanges, transaction receipts, identity of the parties involved, etc.
5. How long does the recovery process take?
Answer: The duration varies depending on the complexity of the case, the parties involved, and the procedures. It can range from 48 hours to a week.
6. What are the fees for your services?
Answer: Our fees may include a fixed fee or a percentage of the funds recovered. We always detail these terms before beginning any work.
7. Is my file confidential?
Answer: Yes, confidentiality is a priority. All your information is handled with the utmost care and in accordance with GDPR standards.
8. What should I do if I've recently been the victim of a scam?
Answer: Contact us promptly to block transactions if possible and begin the recovery process.
9. Can I use your services if I live abroad?
Answer: Yes, we also handle international cases, adapting our procedures to the relevant jurisdictions.
10. Are your services legal and recognized?
Answer: Absolutely. We operate in compliance with applicable laws and work with licensed professionals.
11. What guarantees do you offer?
Answer: Although we make every effort to recover your funds, no recovery can be guaranteed. We always inform you honestly of the chances of success.
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OUR WORKING METHOD

01

COMPLETE INFORMATION TRANSMISSION

The applicant provides a detailed file including:
• Evidence of the scam (captures, exchanges, blockchain addresses, etc.)
• The amount lost and transaction details (wallets, platforms, dates)
• Their identity and contact information (ID, address, email, telephone number)

02

CASE ANALYSIS AND VERIFICATION

The team of experts verifies the admissibility of the file:
• Validation of technical information (blockchain traceability)
• Assessment of recovery potential
• Establishment of an initial free diagnosis

03

VALIDATION AND LAUNCH OF THE PROCEDURE

After acceptance of the file:
• A response agreement is signed
• Recovery procedures are initiated (forensics, formal notice, platform contact)
• Regular monitoring until the file is resolved or closed

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